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Exceeding your passenger  expectations made easy

Use the leading machine learning engine to reduce the service handling time by 37% and learn about the contact center gaps in training

How Does AI works for travel?

Automatic customer 
intent detection

Automatic detection of customer 
intent for Emails, chats and other 
communication channels

No need for surveys to 
understand satisfaction

Our sentiment analysis finds the best 
and worse answers from your historical 
data and feeds it back to the managers

Automation & Smart 
suggestions

Smart suggestions for complex 
scenarios or full automation for 
simple topics

Airlines want to meet customer expectations faster

It's not easy to understand where are your gaps in training, when you manage large teams, often in different sites. Reps AI read customer emails and chat to automatically put invoices, assign loyalty cards to orders and unlock time for the team.

Integrates with your existing platforms

 

Within 48hr we'll show you where to save time for your team - and how to do it!

Reps delivers precise solutions to complex customer problems to dramatically enrich your self-service experience. Learn how you can:

  • Reduce case volume by 7-15% from day one

  • Instantly drive higher customer satisfaction

  • Offer great self-service crosses all channels

  • Integrate seamlessly with existing software

Watch a live demo on your account - no IT needed

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